CUSTOMER CARE
Customer satisfaction is the core of David Alexander's business.
You should receive the product, work or service which you purchased or agreed to and be confident in your decision. Should you have doubt, query or complaint, please get in touch using the contact information at the for of this page as soon as possible to resolve any issue.
PRIVACY & SAFETY
We receive, collect and store any information you enter on this website or provide us in any other way. in addition, we collet the IP address used to connect your computer to the internet; login; email address; computer and connection information and purchase history. We use Wix.com tools to measure and collect annoymous session information information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, reviews and personal profile.
When you conduct a transaction on this website, as part of the process, we collect personal information you enter such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
This website is hosted on the Wix.com platform. Wix.com provides the online platform that allows the sale of products and services to you. Your data may be stored through Wix.com's data storage, database and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by this website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by this website and its service providers.
If you wish to withdraw your consent to processing your data, please contact us at the email or physical address at the foot of this page.
WHOLESALE INQUIRIES
If you are a retailer and interested in stocking existing products or commissioning a product from David Alexander, please get in touch to discuss options!
PAYMENT METHODS
- Credit / Debit Cards
- Bank Transfer (Commissions)